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Privacy Policy

A privacy policy is a statement or a legal document (in privacy law) that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client’s data.

Introduction

We are committed to safeguarding the privacy of [our website visitors, service users, individual customers, and customer personnel].

This policy applies where we act as a data controller concerning such persons’ personal data; in other words, we determine the purposes and means of processing that personal data.

Our website incorporates privacy controls that affect how we will process your personal data. Using the privacy controls, you can [specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data]. You can access the privacy controls via https://dria.us4.list-manage.com/unsubscribe/post

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website. In this policy, “we”, “us” and “our” refer to [data controller name]

The personal data that we collect

In Section 2, we have set out the general categories of personal data that we process[ and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data].

We may process data enabling us to get in touch with you (“contact data”).[ The contact data may include [your name, email address, telephone number, postal address, and/or social media account identifiers].][ The source of the contact data is [you and/or your employer].][ If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.]

We may process [your website user account data] (“account data”).[ The account data may [include your account identifier, name, email address, business name, account creation and modification dates, website settings, and marketing preferences].][ The primary source of the account data is [you and/or your employer, although some elements of the account data may be generated by our website].][ If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.]

We may process [information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website] (“transaction data”).[ The transaction data may include [your name, your contact details, your payment card details (or other payment details), and the transaction details].][ The source of the transaction data is [you and/or our payment services provider].]

We may process [information contained in or relating to any communication that you send to us or that we send to you] (“communication data”). The communication data may include [the communication content and metadata associated with the communication].[ Our website will generate the metadata associated with communications made using the website contact forms.]

We may process [data about your use of our website and services] (“usage data”). The usage data may include [your I.P. address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use]. The source of the usage data is [our analytics tracking system].

We may process [identify general category of data].[ This data may include [list specific items of information].][ The source of this data is [identify source].]

Purposes of processing and legal bases

In this Section 3, we have set out to process personal data and the processing’s legal bases.

Operations – We may process [your personal data] for [the purposes of operating our website, the processing, and fulfilling orders, providing our services, supplying our goods, generating invoices, bills, and other payment-related documentation, and credit control]. The legal basis for this processing is [our legitimate interests, namely [the proper administration of our website, services, and business]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract] OR [[specify basis]]

Publications – We may process [account data] for [the purposes of publishing such data on our website and elsewhere through our services by your express instructions]. The legal basis processing is [consent] OR [our legitimate interests, namely [the publication of content in the ordinary course of our operations]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract] OR [[specify basis]]

Relationships and communications – We may process [contact data, account data, transaction data, and/or communication data] for [the purposes of managing our relationships, to communicate with you (excluding sharing for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling].

The legal basis for this processing is [our legitimate interests, namely [communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services, and business]] OR [[specify basis]].

Direct marketing – We may process [contact data, account data, and/or transaction data] for [the purposes of creating, targeting, and sending direct marketing communications by email, SMS, post, and/or fax, making contact by telephone for marketing-related purposes]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [promoting our business and communicating marketing messages and offers to our website visitors and service users]] OR [[specify basis]].

Research and analysis – We may process [usage data and/or transaction data] for [the purposes of researching and analyzing our website and services and researching and studying other interactions with our business]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [monitoring, supporting, improving and securing our website, services and business generally]] OR [[specify basis]].

Recordkeeping – We may process [your personal data] for [the purposes of creating and maintaining our databases, back-up copies of our databases, and our business records generally]. This processing’s legal basis is our legitimate interests, namely [ensuring that we have access to all the information we need to properly and efficiently run our business by this policy].

Security – We may process [your personal data] for [the purposes of security and the prevention of fraud and other criminal activity]. This processing’s legal basis is our legitimate interests, namely [the protection of our website, services, and business, and the safety of others].

[Your personal data held in our website database] will be stored on the servers of our hosting services providers. We may disclose building and real estate interests to [our suppliers or subcontractors.

Retaining and deleting personal data

Section 4 sets out our data retention policies and procedures designed to ensure that we comply with our legal obligations about retaining and deleting personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

[contact data will be retained for a minimum period of until unsubscribed or unfollowed by the user on social media accounts following the date of the most recent contact between you and us

Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject or protect your vital interests or the vital interests of another natural person.

Your rights

In this Section 5, we have listed the rights that you have under data protection law.

Your principal rights under data protection law are:

The right to access – you can ask for copies of your personal data;

The right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

The right to erasure – you can ask us to erase your personal data;

The right to restrict processing – you can ask us to restrict the processing of your personal data;

The right to object to processing – you can object to the processing of your personal data;

The right to data portability – you can ask that we transfer your personal data to another organization or to you;

The right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

You may exercise any of your rights about your personal data [by written notice to us, using the contact details set out below].

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies may not contain any information that personally identifies a user. Still, we store personal data about you that may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

Authentication and status – we use cookies [to identify you when you visit our website and as you navigate our website and to help us determine if you are logged into our website

Shopping cart – we use cookies to [maintain the state of your shopping cart as you navigate our website]

Personalization – we use cookies [to store information about your preferences and to personalize our website for you]

Security – We use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials on our website and services generally]

Advertising – we use cookies [to help us to display advertisements that will be relevant to you]

Analysis – we use cookies [to help us to analyze the use and performance of our website and services][ (cookies used for this purpose are: [identify cookies])]]; and

Cookie consent – we use cookies [to store your preferences about the use of cookies more generally]

Cookies used by our service providers

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

We use Google Analytics. Google Analytics gathers information about the use of our website using cookies. The information collected is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/, and you can review Google’s privacy policy at https://policies.google.com/privacy

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email].

Our details

This website is owned and operated by DRIA Home Builders Pty Ltd

We are registered in South Africa, and our registered office is at Block 9, 124 Montpelier Road, Windemere, South Africa.

Our principal place of business is at Block 9, 124 Montpelier Road, Windemere, South Africa.

You can contact us:

By post to Block 9, 124 Montpelier Road, Windemere, South Africa

Using our website contact form;

By telephone, on [the contact number published on our website]; or

By email, using [the email address published on our website]