Feedback Survey

We never assume we know what our customers think about their experience. Instead, we ask them for their feedback – often.

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Just knowing is incredibly valuable information.
Knowing if your customers have a positive, negative, or neutral experience with your staff will alert you right away if you have an under performing employee or if more training should be implemented.
Frustrated customers don’t come back. Customer feedback surveys can help you know how accessible items are to shoppers.
If a customer has to wait in long lines or the process to buy is confusing or inefficient, it can rapidly affect your sales in a negative way.